Salesforce is celebrating the one year anniversary of unveiling the Einstein artificial intelligence capabilities for its products with a new set of three features for users of its Sales Cloud services.
A new Einstein Forecasting feature will use machine learning to help sales managers provide more accurate predictions about how well their team will perform over the course of a given period, based on all the data stored in Salesforce.
Einstein Opportunity Scoring will provide them with information about which in-progress sales deals are most likely to succeed, along with those that are at risk of falling through.
Einstein Email Insights uses natural language processing to parse the contents of sales reps’ emails and tell them what they need to respond to, plus why that particular message is important.
Now we’re starting to see more separation from the field. Not yet 31 lengths, but on the way.